Question 1

How do I buy a print?

Accepted Answer

https://www.youtube.com/watch?v=UCFRwxCidFw
① Click any painting you like
② Click the red "Add to Cart" button
③ Click the red "Checkout" button
④ Click continue and follow the steps

Question 2

How does your system work?

Accepted Answer

① Place an online order
② We handcraft the canvas
https://www.youtube.com/watch?v=l2weEqiAOUY
③ Shipment(https://www.lirongart.com/shipping-policy)
④ Get your print at your doorsteps 🖼️

Question 3

How long does shipping take?

Accepted Answer

Visit lirongart.com/shipping-policy (https://www.lirongart.com/shipping-policy)to learn more.

Question 4

What payment options do you accept?

Accepted Answer

We accept credit and debit cards, PayPal, and Alipay. 
 
More specifically: Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB and Maestro

Question 5

What does the packaging look like?

Accepted Answer

https://www.youtube.com/watch?v=59GEfLh1-FU

Question 6

Do you sell the original paintings?

Accepted Answer

I currently only sell canvas prints. However, it's sometimes hard to tell apart the print from the original.

Question 7

Can I return artwork?

Accepted Answer

Of course. Please visit our return policy to learn more: lirongart.com/return-policy(javascript:void(0))

Question 8

Which countries can I buy your artwork from?

Accepted Answer

We ship everywhere except Cuba, Iran, Crimea, Syria, and North Korea.

Question 9

What if my print arrives damaged?

Accepted Answer

This rarely happens, but if your print is damaged we will send you a new one for free. For more info, visit lirongart.com/return-policy.(https://www.lirongart.com/return-policy)

Question 10

How is my data used?

Accepted Answer

We respect your privacy, and only require info when it is needed. Here is what we use your input for:
 
• Address used to ship painting
• Name informs the delivery service who the package is for
• Payment method used for billing (we do not store payment info unless you check the ☑Save payment method to pay faster next time button)
 
We will never expose any of your personal information including name, address, or payment info. Please visit our privacy policy (javascript:void(0))to learn more.

FAQ