Question 1

How do I buy a print?

Accepted Answer

① Click any painting you like
② Click the red "Add to Cart" button
③ Click the red "Checkout" button
④ Click continue and follow the steps

Question 2

How does your system work?

Accepted Answer

① Place an online order
② We handcraft the canvas
 
③ Shipment
④ Get your print at your doorsteps 🖼️

Question 3

How long does shipping take?

Accepted Answer

Visit lirongart.com/shipping-policy to learn more.

Question 4

What payment options do you accept?

Accepted Answer

We accept credit and debit cards, PayPal, and Alipay. 
 
More specifically: Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB and Maestro

Question 5

What does the packaging look like?

Question 6

Do you sell the original paintings?

Accepted Answer

I currently only sell canvas prints. However, it's sometimes hard to tell apart the print from the original.

Question 7

Can I return artwork?

Accepted Answer

Of course. Please visit our return policy to learn more: lirongart.com/return-policy

Question 8

Which countries can I buy your artwork from?

Accepted Answer

We ship everywhere except Cuba, Iran, Crimea, Syria, and North Korea.

Question 9

What if my print arrives damaged?

Accepted Answer

This rarely happens, but if your print is damaged we will send you a new one for free. For more info, visit lirongart.com/return-policy.

Question 10

How is my data used?

Accepted Answer

We respect your privacy, and only require info when it is needed. Here is what we use your input for:
 
• Address used to ship painting
• Name informs the delivery service who the package is for
• Payment method used for billing (we do not store payment info unless you check the ☑Save payment method to pay faster next time button)
 
We will never expose any of your personal information including name, address, or payment info. Please visit our privacy policy to learn more.

FAQ

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